Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elitetreasure.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://elitetreasure.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
Write a Review
We Think You’ll Love
Top picks just for you
We searched forever to find phone holders for our Mini Cooper that would work with the limited dash area. These do the trick. We mounted one of them in each bottom corner of the windshield and ran the cords under the dash. They don’t block our view when driving or as a passenger and the closure and charging features work like a dream. Very happy with this purchase.
This gadget is so awesome!! The base is conveniently adjustable to virtually any cup holder and the goose neck is flexible but firm. The best part is the auto open/closing of the holder which is insane!! Absolutely great!!
I love this car phone holder, by far the best I have ever owned. Fast charging, great suction power, and aesthetically pleasing. I appreciate items that are both practical and convenient.
It’s a great solution for multitasking, charging & holding for ease of use! Will buy another in the future because cords are annoying :)
I have a thick heavy duty case on my phone and this works great! Great charging and is sturdy on my dash.
This is a great, convenient, quality wireless car charger. Charging power is excellent. Do recommend.
It's a great product. Works well, but my phone doesn’t want to be connected by a magnet sometimes.
On hot days it doesn’t want to stay connected to the dashboard. Works great for charging.
I love the car mount. Works great on the windows, not so good on the dash.
Very pleased - easy to install and adjust - charges excellently !
Works very well. Suction power actually holds very well. Really enjoying product.👍🏼