Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elitetreasure.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://elitetreasure.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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This little nightlight is so adorable. My girls love it. We like to bring on our camping trips as well in our travel trailer. They carry it to walk around the trailer at night and to walk to the outdoor restrooms. It's bright but also has different dimmer settings and multiple light color selections. They also have one in the home bedroom. Recommend it!
It is a soft squishy night light with a cute shape, so I can take it anywhere. While it may be intended for a nursery or kid's bedroom, I'm an adult and I had to have it. The deer is so adorable and you can easily make it change colors by tapping the head. I love how the manufacturer paid attention to detail and made the deer's antlers red.
This is the cutest night light ever! Right when I opened the box I started smiling because of how cute it is. It’s the perfect night light and awesome gift to give someone. You will definitely have a smile on your face whenever you look at it.
Bought my granddaughter this cute deer night light! It’s super bright & very soft! Love that it so much. My granddaughter loves that she can bring her night light in the bathroom when she has to go to the bathroom.
Great for a little toddler. My son loves squeezing this and watching the colors change. It's soft and he can even cuddle it. The only concern I would have would be that younger babies might chew on the antlers which protrude from the head.
I really like this product and it's very cute when not lite up. Light control is great with changing colors. My niece absolutely loves it. The seller was great and I will definitely buy it again.
This is really cute and well made. Love that it works on batteries so you can bring it anywhere and since it's nice and squishy this night light will definitely not stay in one spot!