Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elitetreasure.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://elitetreasure.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very easy to use easily portable and also a very good quality product on a very cheap price .This product is worth a buy as no matter how many times I see it I don't have any point that makes me regret about buying it
The mirror is perfect with no distortion. The fit and finish of the product is good. Also would like to add that the product is quite light weight. A good buy at this price indeed, no complaints. Thank you
excellent, top quality hand mirror, very beautiful, easy to hold, convenient to use, no need of using a big mirror when this mirror is there. good for travel and office use
Mirrors are of good quality though and packaging was good as well.
I’m ordered this for my makeup videos.very light weight,you can carry in your handbag also.
After a long time, finally got the mirror i was looking for.
Good and handy at this price. I use it everyday.
Very handy to check makeup flaws
Little high on price but quality is good