Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elitetreasure.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://elitetreasure.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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I really like this product, it’s a bit different from regular air fresheners but in a good way. It has this gel balm in it that gives off a nice scent, so I believe it will last longer. Overall, very satisfied with the purchase.
Love this stuff!! I've purchased it a few times now and will as long as they are available. I have one in each of our vehicles at all times. I'm very particular when it comes to smells, and I have a very sensitive sense of smell. These work perfectly for keeping my car smelling fresh. They really do eliminate all types of odors (I was skeptical at first) and also have their own very pleasant minty smell. Can't go wrong with these!
Great stuff. Yes, have used it before. It is in every bathroom, bedroom, closet. laundry room, a/c closet and my car as well. Thinking about putting one in my garage. And they last for a long time. Contemplated tying one around my neck, but restrained myself LOL That might have been overkill
It does have a very nice minty smell, makes it feel really fresh in the car, but we weren’t that satisfied with the distributing part. The smell only reaches the front part of the car. But find a solution though. If you put it close to the vent, the scent will reach the back too. Or you could just use two at the time, idk.
It’s so cute!!! The color is exactly like in the pictures, very gentle pastel blue. The smell is also great, PLUS it absorbs some unpleasant smells from the car, amazing!!
The shape, the design, the color, the scent - all VERY good!!! I really can’t think of a better air freshener for cars (and I’ve used many). Just a great purchase, love it!
I use these in my apartment, in my car and on my boat. They seem to eliminate musty odors well.
Use this in my car. One jar at a time and love the light scent every time I get into the car.