Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elitetreasure.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://elitetreasure.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very sturdy item! Put it on my flat black helmet and had to adjust it by opening the visor as the material will not grip to flat colors but that helmet is not going anywhere no matter how fast I go. With shiny/glossy helmets it will probably hold with no need to open the visor. Overall, 5 stars
I use the nets and straps in the trunk and back deck of my Porsche Cayman. I've used the nets and straps to carry a weed trimmer, propane tanks, books, groceries, and other items (all at separate times) without any concern.
I used these on my motorcycle to hold my helmet, laptop, lunch bag, etc and on my bicycle to hold things. It's really nice to be able to spread these out instead of adding more bungees. Highly recommend.
These work great for full face, I wish they worked also for 3/4" helmets but they don't. At least not on my luggage rack. Still great for the price when you need to strap a spare helmet on the bike.
I like these better than the mesh nets with 6 hooks. The plastic hooks do not scratch my motorcycle. Very flexible in the ways they can be used. I like them!
This is what I needed. Holds the helmet securely and stylishly.
Great for a half helmet but can't fit my full face with my bike
good replacement strap for my luggage on my harley
Perfect for my new e-bike