Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elitetreasure.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://elitetreasure.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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Very interesting thing, it works well! Enough steam for the car, and it’s silent. And the design is very cute, this little bird is adorable ^^ I have used it for a week now and it’s all good so far, so I can say that the quality is very good. No crack and no leaking, the color stays the same.
The humidifier looks exactly like the pictures, it works wonderfully (so far, i have only had it for like a week or so) :) so far, i am absolutely happy with it
this looks so well made, glass container is durable, and the lid is spillproof with a silicone ring. works great, highly recommended!
Everything is fine! Gives out an excellent flow of cold steam, sufficient for plants or for one person.
Simply Perfect! It has been running all day at intervals and leaves no trace of water.
It has been working for 2 weeks, everything is ok, no complaints.
Very good, the mist is consistent, reaching about 20cm.
Looks good. I bought it for a gift, it’s very nice-looking
what a great item, works quietly, very good quality
The container is too thin for my car, but it works fine.
Very good and effective, highly recommended.
Awesome product and great price!
Excellent product. Great quality.
Cool, quiet and high quality
Very cool small humidifier)
For the car is enough.