Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elitetreasure.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://elitetreasure.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
SUPER CUTE. Smell doesn't last long. But WHO CARES! I sprayed mine with some shhhhhh... Bath & Body room spray and BAM! REFRESHED! E'RRRRRYBODY is getting these for Christmas! Secret's out! LOVE THESE! TOTES ADORBS!
This is so adorable!!! I love this deer air freshener and it comes with 2 cotton pads that hold the scent. You need this in your car!! Get for yourself and give as gifts!!
This was part of a birthday gift for my daughter-in-law. She said the smell isn’t very strong but she likes the way it looks.
It looks cool, the vent didn't make it spin as easily as i would have thought. It could just be my vent shape. It does make a noise when it spins. The fragrance is almost non-existent. But it is for the look not the fragrance. If you want something that works for smell, try something else.
Perfect gift for car owners!!! Love the scents and it works so well.
Absolutely love these so much. They don’t actually make your car smell good or bad. But they are really cute and fun.
Cute but if there’s no fragrance than what is the point
Got one for me and another for my son! They are so cute!
This is so cute! I get in my car and it makes me so happy! :-)