Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elitetreasure.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://elitetreasure.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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I started taking this with me when I'm delivering in my car. I bring a bottle of water to refill it and just let it run. Typically with the air blowing in my face in my car in Texas, it bothers my nose and dries out my nasal passages. I love the convenience of using this in the car to fix that. It's small so it fits in my cup holder. The fact that it changes colors makes it look really nice in the car, especially at night. And you can use any micro USB cable to power it in the car. But it comes with one so you won't have to find one. Perfect for what I needed it for.
Gotta love how portable, very light and small enough to place anywhere and easy to use. I really like the nightlight capable and multi-colored switch. It is definitely quiet and compact. The instructions are easy to read. The only thing I don’t like about it is that it’s so small that I have to refill it every night wishing it could have been bigger to hold more water and a rechargeable option. It is great for kids and adults as well as gift giving and use for travel.
Was a little worried this wouldn’t fit in my cup holder but it fits perfectly (Audi A3). Works well in both modes, continuous and every 3 seconds. Possible to change the light to off, white or multicoloured.
Love it. It’s small enough to put anywhere and not be in the way. The colours are really pretty. 2 modes so not continuously spraying. Very happy with my purchase.
Exactly as in the picture, has about a 4 hour time before it needs to be refilled ... easy to maintain and there is no noise whatsoever at all. The only thing is I wish it was a little bit bigger otherwise it’s perfect!
Amazing little humidifier. Cute, colorful, easy to set up and easy to clean. I just got it today and I love it, not to mention it completely cleared my congestion.
Great quality and compact in size. Perfect for the car, I’m feeling much better when driving now! Love the illumination 😍
Perfect fit for the car and great product!