Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elitetreasure.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://elitetreasure.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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I bought this lamp just in case a couple of months ago, and unfortunately had to use it for emergency recently. Got a flat tire and couldn’t do anything about it, it was raining and on the highway other cars just flew by before I turned it on. Very thankful for this purchase, without it my car would probably have stayed unnoticed.
Most definitely one of the most useful car accessories I’ve bought so far! It’s easy to install, powerful, and very noticeable. Hope i won’t need to use it for accidents or emergencies, but I feel very safe knowing it will attract attention and save me.
Love this lamp! I’m using it for aesthetic purposes only and I’m very satisfied with it! It looks amazing in the dark and can be used in rain since it’s waterproof. It makes me feel like in a car race movie 😄😄
I didn’t know about the regulations in my state about these emergency lamps when I was buying it, so I can’t really use it before I get the permit apparently. But just for aesthetics it looks nice, though. I just wish I read the description more carefully before I bought it, so pay attention folks 😁
I really like this lamp. Was thinking about changing my car’s aesthetic for a while, and this seems like a perfect choice. Don’t see any drawbacks, ideal condition.
This LED lamp is of a very high quality. The size is also great, it fits my car just right. Easy to install, convenient in use, no complaints.
Wow, that’s a very powerful lamp! It gives off a vibrant red glow, very cool! Can’t wait to show it off to my friends
Great product, very useful on the road. Recommend.