Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elitetreasure.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://elitetreasure.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Purchased item to install over my ignition button on my 2021 Crosstrek. Item arrived as described and on time. Finish is a little too shiny, although it matches the rest of the interior. The ONLY thing is that you’ll have to turn it almost 45 degrees so that when you flip it open, it won’t hit the bump-out on the dash above it.
The only issue I have is that I wish there was a cover that didn't have the hole opening for full protection. I can start my engine by inserting my finger in through the hole which is faster but it doesn't incentivize me to lift up the cover and do it the "cool" way lol. It would also be better if they made it spring loaded.
It makes me feel like I’m in a spaceship. Real metal too. Downside - it can be a little more awesome.
Works great. I love it. This cover protects from an accidental push while driving which could turn off your car.
This is a great little touch for your vehicle and an even better speaking piece. I’ll be buying more.
This fits perfectly and looks great.
Great look and easy install but the adhesive glue sucks!! Had to use superglue! But a good product for a good price.
Good quality, sticks good